Thank you for choosing Face Selections! We are committed to providing you with high-quality products and a seamless shopping experience. Please take a moment to review our shipping policy, which outlines important information regarding shipping times, fees, and procedures when purchasing products from our suppliers through our online store.
1. Shipping Times
Shipping times can vary depending on the product and its location of origin. We do our best to provide accurate estimated delivery times for each product on our website. Please note that shipping times are approximate and may be subject to delays due to factors beyond our control, such as customs clearance, holidays, or unexpected events. Typical shipping times range from 1 to 3 weeks.
2. Shipping Fees
Shipping fees are determined by suppliers and may vary from product to product. Some products may offer free shipping, while others may have shipping fees based on factors like weight, destination, and shipping method. Shipping fees will be clearly displayed at the checkout before you confirm your order.
3. Tracking Information
We provide tracking information for all orders whenever possible. You will receive an email with tracking details once your order is processed. Please allow 2–5 business days for the tracking information to become available.
4. Multiple Item Orders
If you order multiple items, please be aware that they may be shipped separately from our different suppliers. Each item will have its own estimated delivery time and may arrive at different times.
5. Customs and Import Duties
Depending on your country of residence, you may be subject to customs duties, taxes, or other fees when your order arrives. These charges are the responsibility of the buyer. Please check your local customs regulations for more information.
6. Lost or Delayed Shipments
While we make every effort to ensure the timely delivery of your order, we cannot be held responsible for lost or delayed shipments caused by factors beyond our control. If your order is significantly delayed or goes missing, please contact our customer support team, and we will do our best to assist you in resolving the issue.
7. Returns and Refunds
Please refer to our Returns and Refunds Policy for information regarding returns, exchanges, and refunds for products purchased through our online store. Note that return shipping costs may apply, and some products may not be eligible for return due to their nature.
8. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at firstname.lastname@example.org. We are here to assist you and ensure you have a positive shopping experience with us.
By placing an order with Face Selections, you acknowledge and agree to the terms and conditions outlined in this shipping policy. We reserve the right to update this policy as needed to provide the best service to our customers.
Thank you for choosing Face Selections. We appreciate your business!